Welcome to Digihandler Academy. These Terms and Conditions outline the rules and regulations for using our courses, website, and services. By enrolling in any of our online or offline programs, you agree to comply with and be bound by the following terms. We request you to read these terms carefully before enrolling.

1. Course Access and Usage License

1.1 Personal and Non-Transferable Access

After successful enrollment, Digihandler Academy grants you a limited, non-exclusive, non-transferable, and non-sublicensable license to access the course content for your personal learning purposes only. Students are strictly prohibited from:

• Sharing login credentials
• Distributing course material
• Recording course sessions without permission
• Reselling or reproducing course content

Any violation may result in immediate suspension of access without refund.

1.2 Course Duration

Course access will be provided for the duration mentioned at the time of purchase. After the access period expires, students may request an extension (if available), which will be subject to approval by Digihandler Academy and may involve additional charges.

2. Payment Terms

2.1 Fee Payment

Students must pay the full course fee before getting access to course materials, LMS access, or offline batch confirmation. We accept payment through approved payment gateways available on our website.

2.2 Payment Confirmation

Course access will only be granted after successful payment verification. If a transaction fails but the amount is deducted, students should contact their bank first and then inform our support team if required.

3. Cancellation & Refund Policy

Last Updated: 06-11-2025

Digihandler Academy believes in fair policies and supports students wherever possible. Our cancellation and refund policy is outlined below:

3.1 Cancellation Policy

• Cancellation requests will only be considered if made within 24 hours of enrollment and before course access is granted.
• Once LMS access is provided or course materials are delivered, cancellation requests may not be accepted.
• No cancellation will be allowed once a student has attended live classes or accessed recorded content.

3.2 Refund Policy

• Refund requests will only be reviewed if submitted within the eligible cancellation period.
• If approved, refunds will be processed within 5–7 working days to the original payment method.
• Processing time may vary depending on the payment provider or bank.

3.3 Non-Refundable Situations

Refunds will not be provided in the following cases:

• Change of mind after enrollment
• Lack of course completion
• Failure to attend live classes
• Violation of academy policies
• Sharing course credentials

4. Intellectual Property Rights

4.1 Ownership of Content

All course materials including videos, PDFs, graphics, branding, curriculum structure, and learning resources are the intellectual property of Digihandler Academy.

4.2 Restrictions

Students are strictly prohibited from:

• Copying course content
• Uploading content on other platforms
• Sharing materials publicly
• Using materials for commercial training purposes

Legal action may be taken in case of copyright violations.

5. Student Conduct and Behaviour

5.1 Code of Conduct

Students are expected to maintain professional and respectful behaviour during:

• Live classes
• Community groups
• Support interactions
• Offline training sessions

Any abusive, disruptive, or inappropriate behaviour may result in removal from the course without refund.

5.2 Reputation Protection

Students agree not to make false, misleading, or defamatory statements about Digihandler Academy, trainers, or staff members. Any intentional harm to the academy’s reputation may result in legal action.

6. Privacy and Data Protection

6.1 Data Collection

We collect basic personal information such as name, email, and phone number for course administration, communication, and service improvement. By enrolling, you agree to our data usage practices.

6.2 Third-Party Tools

We may use trusted third-party tools (such as LMS platforms, payment gateways, and communication software) to deliver our services. These providers only access necessary data to perform their services and are obligated to maintain confidentiality.

7. Modifications and Termination

7.1 Policy Updates

Digihandler Academy reserves the right to update these Terms & Conditions at any time. Any updates will be published on our website or communicated via email.

7.2 Termination of Access

We reserve the right to suspend or terminate course access without refund if a student:

• Violates these terms
• Engages in misconduct
• Misuses course content
• Engages in fraudulent activity

8. Agreement to Terms

By enrolling in any Digihandler Academy course, you confirm that you have read, understood, and agreed to these Terms & Conditions.

9. Contact Support

For any questions regarding these terms, payments, or policies, you may contact our support team through our official email or contact number provided on our website.